Platinum Relations

Stripe or PayPal holding your funds? Get a real merchant account.

Aggregators freeze first and ask questions later — and hold your money 90 to 180 days while you make payroll. A dedicated merchant account is underwritten to your business once, up front, so there’s no algorithm waiting to switch you off.

Get Pre-Qualified in 24–48 Hours
Individually underwritten No pooled-risk algorithms Free checkout migration

Why this happened to you

Stripe and PayPal don’t give you a merchant account. They pool thousands of businesses under one master account and police it with automated risk systems. A volume spike, a few chargebacks, or just your industry code can trigger a freeze — with no human to call.

Aggregator (Stripe / PayPal)Dedicated merchant account
UnderwritingNone up front — risk reviewed by algorithm after you growDone once, up front, by a human who knows your business
Fund freezesAutomated; 90–180 day holds are standardRare — and you have a direct contact when issues arise
PricingFlat 2.9% + 30¢ on everythingInterchange-plus — you pay actual cost plus a transparent margin
SupportTicket queueA person who answers the phone

How the rescue works

Step 1

Tell us what happened

15-minute call. We’ve seen every version of this — volume spikes, trial offers, chargeback flags. No judgment, just a plan.

Step 2

Pre-qual in 24–48 hrs

The bank’s underwriter works directly with our office. You get a real answer fast, not weeks of silence.

Step 3

We migrate your checkout

Our developers integrate your store to the new gateway — Shopify, WooCommerce, BigCommerce, or custom. Free, with no downtime.

Step 4

You process, stably

Dedicated account, interchange-plus pricing, and a direct line to people who know your file.

Start your rescue now

We respond within one business hour. If you’re mid-freeze, mention it — we’ll prioritize your file.

Prior terminations, chargebacks, or anything unusual — the more candid you are, the faster we can answer.
Pre-qual answer in 24–48 hours. We reply within one business hour.

No obligation. We respond within one business hour, Mon–Fri. Or call (970) 808-6090.